Xoom vs Remitly vs Wise - Which is better in New Zealand?

Yadana Chaw

When sending money internationally choosing the right provider can make a big difference in the speed, reliability and cost of the transaction. Xoom and Remitly are two well known methods for international money transfers, each with their own pros and cons. We've also included Wise, another popular choice known for its fair pricing and ease of use.

In this comparison we’re going to break down each of the three services, putting them head to head to help you find the best fit for your needs.

Table of contents

Xoom vs Remitly vs Wise

To start, let’s take a look at the features that are on offer from Xoom, Remitly and Wise. This is specifically within the context of sending and receiving money as a New Zealander, as this does have a significant impact on what you can do.

FeaturesXoomRemitlyWise
Send moneyCurrently not available for New Zealanders⁴Yes⁵Yes
Payment methods
  • Bank account³
  • Debit card
  • Credit card
  • PayPal account
  • Bank account⁶
  • Debit card
  • Credit card
  • Bank account
  • Debit card
  • Credit card
  • POLi
  • Wise account
Receive moneyYes¹Currently not available for New Zealanders⁵Yes
Delivery options
  • Cash pickup¹
  • Bank deposit
  • Cash pickup⁵
  • Bank deposit
  • Mobile wallet
  • Bank account
  • Wise account
Supported currencies and countriesSend money in USD, CAD, EUR or GBP from supported countries³

Receive money in 160+ countries²

Send money in 100+ currencies to over 160 countries⁵Hold and convert money in 40+ currencies

Send money to over 140+ countries

Local account detailsNoNoYes, in 8+ currencies including NZD, AUD, USD and GBP

What is Xoom?

Xoom is a money transfer provider on offer from PayPal that lets people send funds to family and friends around the world.¹ Since it’s connected to PayPal, Xoom users can create a Xoom account, or log into Xoom using their existing PayPal credentials.

In terms of security, Xoom has incorporated features into their system that are designed to keep your financial information safe. This includes encryption and 24/7 fraud monitoring.² They also offer a money back guarantee if the funds don’t arrive at the designated account.

ProsCons
  • Able to receive cash payouts
  • No need to start another account if you already have PayPal
  • Margin on the exchange rate
  • Can’t send money out of New Zealand
  • Only supports 4 currencies for sending

What is Remitly?

Like Xoom, Remitly’s money transfer services are focused on sending money to people you know rather than businesses.⁵ They have no hidden fees and a delivery time frame guarantee where they’ll refund your fees if the funds don’t arrive when they should.⁵

To protect customers, Remitly uses a blend of automated and manual risk managed processes looking for suspicious account activity.⁹ Accounts are also protected with a password and encryption.

ProsCons
  • Able to receive cash and send to mobile wallets
  • Promotional exchanges rates are available for eligible new customers
  • Supports over 100 currencies for sending
  • Can’t receive money to New Zealand
  • There may be a margin on the exchange rate depending on the transaction details

What is Wise?

Founded in 2011, Wise was created by two friends with the goal of making sending money across borders cheaper and easier. Today, it services millions of people, offering international money transfers, multi currency accounts and a debit card for easy daily spending.

To keep your money safe, Wise has automatic fraud monitoring and a dedicated security team. The Wise Accounts are protected by a variety of systems including biometrics, encryption and two-step authentication, and any funds stored in them are safeguarded to ensure you have access whenever you need.

ProsCons
  • Uses mid-market exchange rate with no margins
  • Send and receive money from New Zealand
  • Local account details for 8+ currencies to send and receive like a local
  • Unable to receive funds in cash
  • Supports less currencies than some of the other options

Xoom vs Remitly vs Wise - fees and charges

Knowing the fees is a key part of choosing which money transfer service is best for you. Here’s how Xoom, Remily and Wise compare.

FeaturesXoom ⁸Remitly ⁷Wise
Account maintenanceNo feesNo feesNo fees
Send moneyCurrently not available for New Zealanders

Where it is supported, there’s a variable fee based on transaction type, payment method, currencies, transaction amount and destination

Variable fee based on destination, delivery method and payment method.Small variable fee from 0.23% when a currency conversion takes place
Receive moneyFreeCurrently not available for New Zealanders

Free to receive where it is supported

Free

Xoom vs Remitly vs Wise - exchange rate

When it comes to foreign currency conversions the exchange rate is just as important to consider as the fees because both play a role in the value you get for your money.

  • Xoom uses its own exchange rate with a margin applied¹
  • Remitly sets their own exchange rate which may or may not include a margin⁷
  • Wise uses the mid-market rate with no hidden fees or mark up

Putting these exchange rates to the test in a practical comparison, here’s the exchange rates and fees for sending money between New Zealand and the United States with Xoom, Remilty and Wise.

TransferXoomRemitlyWise
Send $1000 USD to NZD1 USD = 1.6892 NZD¹

Recipient gets $1680.2 NZD with no fee

Currently not available for New Zealanders1 USD = 1.7339 NZD

Recipient gets 1730.95 NZD with a fee of 5.83 USD

Send $1000 NZD to USDCurrently not available for New Zealanders1 NZD = 0.5771 USD⁶

Recipient gets 577.10 USD with a fee of 3.99 NZD

1 NZD = 0.5767 USD

Recipient gets 576.65 USD with a fee of 4.46 NZD

*As seen on 3rd April 2025

Looking at the rates on this day, Wise and Remitly are fairly similar, while Xoom offers less value than Wise despite having no fees. This comparison highlights the important role a fair exchange rate can play in the total cost of a transfer.

Xoom vs Remitly vs Wise - How fast is the transfer?

When sending money across borders there’s a few factors that can influence the speed of the transfer.

  • Sending country and currency
  • Receiving country and currency
  • Payout method
  • Day of the week the money is sent

Looking at the three options we’re investigating today:

  • Xoom transfers to New Zealand usually take 2 business days to arrive in your New Zealand bank account.¹
  • Remitly doesn’t facilitate transfers to New Zealand, but the speed of outbound transfers depends on the transfer method, payout method and destination.⁵
  • Wise can take up to 2 working days to send to a bank account but it’s often faster, and transfers to another Wise account are instant.

Xoom vs Remitly vs Wise - Which one should you pick?

The best money transfer service really depends on the features you need most.

If you want to receive cash into New Zealand, then Xoom is suitable for receiving money, offering cash pick up. Remitly is good for sending money, as it supports multiple delivery options including cash and generally supports more countries.

Wise is the better choice if you're after a simple and easy way to send and receive money, as it’s the only one of the three that allows New Zealanders to do both. Wise also uses the mid-market exchange rate, usually offering you the best value for your money. You can even get 8+ local account details with your Wise account and get a linked debit card for spending internationally.

🚀 Transfer money with Wise


Sources:
  1. Xoom - New Zealand
  2. Xoom
  3. Xoom - Payment methods
  4. Xoom - From which countries can I send with Xoom?
  5. Remitly
  6. Remitly - New Zealand to USA
  7. Remitly - Costs
  8. Xoom - Fees
  9. Remitly - Security

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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