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How do I approve/reject a payment requiring approval?

Payments can be approved by team members with permission to approve payments created by other team members.

If there's a payment set up that needs approval

On the website or mobile app, payments that need approval will appear under Tasks on the home page.

To approve a payment:

  • Select Review on the approval task 

  • If you’ve got more than one payment waiting for approval, select the payment you want to approve

  • On the Transaction details screen, select Approve

  • A confirmation screen will pop up. You can select Review details to see the transaction details before approving

  • Select Approve payment

  • If approval is needed from a second team member, a Task will appear for any team members with permission to approve payments created by other team members

To reject a payment:

  • Select Review on the approval task

  • If you’ve got more than one payment waiting for approval, select the payment you want to reject

  • On the Transaction details screen, select Reject

A confirmation screen will pop up, with a Rejection reason box where you can leave a comment. This reason will be sent to the team member who set the payment up

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