WiseWise
Log inRegister
Log inRegister
  • Help home
  • Sending money
  • My payments with Crédit Agricole and Le Crédit Lyonnais cards get declined

My payments with Crédit Agricole and Le Crédit Lyonnais cards get declined

If you have a bank card issued by Crédit Agricole and Crédit Lyonnais, you may come across payments that are being declined. They're declined by those card issuers directly, because they can't meet recent regulations.

What should I do?

Don't worry — if this happens, you can use other payment methods to pay for your transfer.

Other bank cards

If you have any other bank card not issued by Crédit Agricole or Crédit Lyonnais, you should be able to use it as normal.

Mobile wallets

You can use Apple Pay or Google Pay linked to bank cards not impacted by this issue.

Bank transfers

You can also pay by bank transfer, sent from any bank account. Cards are instant, but bank transfers can be fairly fast, too.

Check here how long bank transfers usually take, and check the estimates for the currency you're sending

When Will This Be Resolved?

Unfortunately, we don't have an exact timeframe from the issuers. They may take several months to address the issue and be able to comply with the necessary regulations.

Was this article helpful?

Related articles

  • Problems paying with my bank card
  • My Wise card was declined
  • Wise cards in Brazil
  • Getting started with the Wise card
  • How to pay by card