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How do I contact Wise?

Search in Help Centre

You can find answers to most of your questions in our Help Centre.

Check your inbox 

If you have an ongoing issue with your transfer, or Wise account, our support team might have sent you an email about this to your registered email address. 

Our emails typically give you an option to fix problems yourself, so double-check your inbox if we’ve sent you anything.

Information about your transfer

If you’ve recently set up a transfer and need help with it, you can find personalised options to fix your transfer in our Help Centre — just make sure you’re logged in first. 

If you still need help 

For the fastest support, log-in to your account to talk to us by phone, email or chat. We can then offer you more personalised support.

If you're in the US, you can call our US toll-free number: +1 888 501 4041. Our phone lines are open 24/7. If you call from outside the US, you may be charged.

If you're outside the US, you can talk to us by clicking here.

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© Wise Payments Limited 2025

Wise is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money.

All investment services are provided by the respective Wise Assets entity in your location.