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Can I get my documents approved before I send?

We can’t approve your documents before you send a transfer. As we review transfers on a case by case basis, there’s no way to know what documents we’ll need until we’ve received your deposit.

We can advise you on what documents we think we might need. Get in touch with us by going to Help from your home screen drop-down menu, and then Contact us — we’ll do our best to prepare you for your transfer.

In the meantime, you can see the list of documents we accept, or learn more about sending your documents.

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Wise is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money.

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