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How do I track my transfer?

We’ll always keep you updated on the progress of your transfer. We’ll email you when we’ve received and sent your money out. But you can view more details in your account, too. Here’s how. 

  1. Log in to your account

  2. Go to Home to see your activity list

  3. Select the transfer you want to track

Here, we’ll let you know when we receive your money and send it to your recipient’s bank. We’ll also tell you about any delays, and give you an up-to-date estimate of when the money will arrive.

If you're sending money over the weekend or before a holiday, it may only get processed the next working day. This is because we work with banks, and can only send money when they're open. You can check the status of your transfer in the app.

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Wise is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money.

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