Service & Asset Management Suite - Administration and Configuration

The Service & Asset Management Suite - Administration and Configuration course is designed for the professional tasked with installing, configuring, and managing Asset Management Suite. This 5-day, instructor-led, hands-on class covers how to assess resource and asset inventory, and establish and maintain asset control within IT Infrastructure Library (ITIL) standards. Students will also learn how to use best practices to manage assets and reduce asset total cost of ownership (TCO), use the configuration management database (CMDB) to create rules, and effectively manage warranty contract and licensing information

Course Objectives

• Install and configure a Notification Server system and Asset Management Suite
• Explain why ITIL and Sarbanes-Oxley initiatives are important to your organization
• Assess your enterprise using the Altiris Agent and inventory scan agents
• Assess inventory and asset data using Web reports
• Discover in-use applications with Application Metering Solution, and use its agents and policies to determine software license compliance
• Determine which assets and resources need to be tracked in your organization
• Set up a logical hierarchical organization with departments, cost centers, locations, and users
• Create, import, and set up external data sources
• Create a resource hierarchy
• Set security roles and access levels for Asset Management Suite workers
• Discover how to build a User Console for security and usability
• Import and export asset data among different systems and external data sources using Connector Solution
• Manage all types of contracts and ensure contract compliance

Prerequisites

• Basic understanding and knowledge of Microsoft Windows
• Familiarity with Notification Server, specifically Inventory Solution software and Application Metering Solution
• (Optional, but recommended) Familiarity using VMware

Audience

• Anyone who will be installing, configuring, and managing an Service & Asset Management Suite Level 2 infrastructure
• Anyone working toward Altiris Certified Professional (ACP) or Altiris Certified Engineer (ACE) certifications

Course Details

• Course Number: AMS-A650
• Duration: 5 days
• Difficulty Level: Moderate